Privacy policy

This Privacy Policy explains how Inkstand collects, uses, and shares information when you visit inkstand.nyc, contact us, or purchase our managed website service.

1. Information we collect

We may collect:

• Name, email address, phone number, and business information.
• Project content, feedback, files, and messages you send to us.
• Billing status and transaction details provided by Stripe.
• Basic technical information from hosting logs, such as IP address, browser type, device type, requested pages, and timestamps.

Payment card details are collected and processed by Stripe. Inkstand does not receive or store your full card number. We do not currently use advertising cookies or sell personal information.

2. How we use information

We use information to:

• Respond to inquiries and provide the requested service.
• Design, launch, host, maintain, and support client websites.
• Process billing, maintain business records, and prevent fraud.
• Diagnose technical issues and protect our services.
• Comply with legal obligations and enforce our agreements.

3. When we share information

We may share information with service providers that help us operate, including payment processors, hosting providers, domain registrars, email providers, and professional advisers. We provide only the information reasonably needed for their work. We may also disclose information when required by law, to protect rights or safety, or in connection with a business reorganization.

4. Retention and security

We retain information for as long as needed to provide services, maintain required business and tax records, resolve disputes, and meet legal obligations. We use reasonable administrative and technical safeguards, but no online system can be guaranteed completely secure.

5. Your choices

You may ask to access, correct, or delete personal information we hold, subject to legal and recordkeeping requirements. You may also opt out of non-transactional marketing messages at any time. To make a request, email hello@inkstand.nyc.

6. Children and international visitors

Our services are intended for businesses and adults, not children under 13. Inkstand is based in New York, United States. If you access the site from elsewhere, your information may be processed in the United States.

7. Changes and contact

We may update this policy as our practices change. The effective date above identifies the current version. Questions and privacy requests can be sent to hello@inkstand.nyc.